The answers to these Frequently Asked Questions are designed to address any concerns that a customer may have.
Please review but feel free to contact us with any further questions.
IDS was established in 1976
IDS hold all applicable licences and are fully insured
Yes please talk to Damien, we can arrange site visits so you can see the projects.
IDS have worked all over the UK and is familiar with local building requirements
Lets discuss the time schedule that you have. Damien will go through this with you and we can work within your schedule.
IDS have a dedicated team of people who will be working on your project. IDS will allocated appropriate resources to complete your project on time without undue delay.
IDS have a dedicated team of installers and should we need to engage a local subcontractor we will insure they will comply with all insurance and heath and safety regulations.
IDS have designed, constructed and installed an extensive range of projects and are happy to discuss previous projects. It is unlikely that you will have requirements that we have not already managed before.
We have a dedicated team at each stage of the project and you will have a dedicated hands on project manager who will manage the process. Resources will be provided on schedule.
IDS will consult, plan, and design your solution. We will then itemise each element of the installation process so that there are no surprises.
This is rare but it does happen and we will communicate this with you at all stages of the installation. We will preapprove all purchases prior to billing, again no surprises.
We can furnish you with an example of a contract.
IDS products carry a 12 month Warranty. Some products that are supplied will carry their own warranty.
IDS comply with all legal requirements for animal welfare and will advise you on appropriate compliance measures